How much trust do you place in traditional market research firms/analysts when it comes to making major software purchase decisions?
Completely Trust8%
Somewhat trust75%
Somewhat distrust11%
Do not trust at all3%
Not Sure
662 PARTICIPANTS
Completely Trust8%
Somewhat trust75%
Somewhat distrust11%
Do not trust at all3%
Not Sure
Very inclined: I believe in constantly pushing for innovation and improvement, even if the current systems are effective46%
Moderately inclined: I'm open to innovation and change, but only if it clearly enhances or adds value to the existing systems48%
Not inclined: If the current systems are working effectively, I prefer to maintain stability and avoid unnecessary changes5%
Yes, I manage a team who are creating new revenue-focused initiatives.48%
Yes, I am part of a team that is creating new revenue-focused initiatives.38%
No, not at this time.13%
No selling.
No recruiting.
No self promotion.
Rules of EngagementFAQsPrivacy
© 2025 Gartner, Inc. and/or its affiliates. All rights reserved.
Vendor Independant Research firms/analysts are more trustworthy than professional service firms (like the Big 4). I like to mix the advice of more than one research firm, as it gives a better guideline.