What are the main drivers of Consumption Gap in the technology solutions used by your company?

Strategy & ArchitectureCloud

Insufficient onboarding training60%

Insufficient integrations & configurations67%

Insufficient vendor support & service37%

Poor UI/UX28%

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IT Manager in Construction2 years ago

My vote for the first 2.
HR support is mandatory and a profile as the Software or Cloud Architect a must have in the modern companies.
The adoption of a single source paradigm should lead the modern architectures.

IT Manager in Transportation2 years ago

N/A

Information Security Analyst in Software4 years ago

I think the first 2 answers both concern the onboarding process: it's everything that happens before the solution is put to daily use.

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What are the main drivers of Consumption Gap in the technology solutions used by your company? | Gartner Peer Community