Does your organization plan to use generative AI in a revenue generating or cost reduction capacity in 2024?

IT Strategy & RoadmapMachine Learning (ML)

Revenue generating23%

Cost reduction51%

Both21%

Neither1%

Don't know yet4%

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CTO in IT Services2 years ago

Cost reduction (efficiency) and generative AI client implementations/projects.

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CIO in Government2 years ago

Cost avoidance and operations efficiencies are the primary drivers for us. 

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Digital Transformation: Ensuring a smooth transition to a digital-first strategy.41%

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Compliance and Regulations: Navigating complex compliance requirements.6%

System Downtime: Minimizing the risk of unplanned outages and disruptions.1%

Something Else - Please elaborate if possible

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Are context engineering skills a high priority for your organization right now? How does that skill set compare to prompt engineering?

My company is looking at deploying a Gen-AI model to increase the rate of touchless invoices (Invoice-to-Pay). The main area of Gen-AI adoption is to automate as much as possible the completeness of the invoice post-OCR & derive the taxation (VAT code, VAT rate etc.) Does anyone have any experiences with such approach? Lessons learned?

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What actions is your organization taking to mitigate the risks and manage the impact of the CrowdStrike outage? (Select all that apply)

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How are large professional services organisation deploying GPT4 (or similar LLMs) within their own organisation for internal use, particularly when using sensitive/confidential/PII data?

For example we're a UK based accountancy firm so have created our own internal app based on Microsoft's Open AI GPT4 model deployed to our private Azure hosting. We have built a custom app designed to "preprogramme" personas, i.e. pre-created prompts, for different areas of the profession, so internal users can have GPT4 act in different ways without prior knowledge of prompt engineering.

I would be interested to see how others are building or buying solutions, particularly those based in EU/UK who can't use OpenAI/ChatGPT for with customer/confidential information.

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