What has been your primary challenge in developing a business case for GenAI in your organization?

Accurately forecasting costs10%

Identifying realistic benefits35%

Scaling effectively22%

Getting executive buy-in14%

Training team members in GenAI use3%

Finding the right areas for deployment6%

Protecting against risks5%

Something else (please specify in comments)4%

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CIO in IT Services8 months ago

Choice of use cases by the business and corresponding choice of technology is also a blocker

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Yes, we’re starting to see the limits of GenAI74%

No, the hype still hasn’t died down26%

Strongly Agree62%

I'm Not Sure35%

Strongly Disagree3%

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