Let's look ahead to 2029: How do you see AI fitting into IT management and decision-making?

It’ll take the lead in making decisions25%

It’ll be a major player in supporting decisions59%

It’ll help out a bit, but not too much14%

It won’t really affect how decisions are made2%

81 PARTICIPANTS
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Chief Data Scientist in IT Servicesa year ago

Even as an AI Expert. Im surprised how bullish people are on this. I think the most recent benchmark Ive seen is AI is about a 4th grader right now. Mid 2024. So lets say by 2027 we get up to closer to a college grad / maybe an MBA. Obviously the skill will grow exponentially but so the does the complexity of decision making. Do we think by 2029 AI will understand that the founder of a company ate a bad burrito one time so now he is against outsourcing his supply chain. This is an exaggeration to prove that people are irrational. 

Most of us with 20+ years experience know that the hardest part of all things tech is the people components. I am in on AI as transformative. But I'm closer to the bottom two options by 2029 then the top two. Food for thought.

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Cloud infra automation (Ansible, Puppet, Chef, etc.)56%

APM (Datadog, AppD, SignalFX, NewRelic, etc.)10%

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Out-of-the-box integrations to other tools (e.g. Slack, Trello, Docusign)17%

In-depth knowledge library/training resources30%

Low-code/no-code integrations19%

Access to an implementation manager13%

Templated CRM configurations6%

Employee willingness to use11%

Executive willingness to use

Other (specify in comments)

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