Timeframe from Request to Installation: How many business days does it typically take from the initial request to the final installation of computers in your organization?

Productivity Tools End-User Devices

1-5 business days13%

6-10 business days52%

11-20 business days24%

21-40 business days10%

More than 40 business days1%

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Director of IT in Healthcare and Biotech2 years ago

Re: Timeframe from Request to Installation (6-10 Days) -

Poll Follow-Up Questions & Our Organization Process: For New comptuer requests

Organization Size: We manage around 36,000 endpoints.

Timeframe Breakdown:

Request & Approval: 1-3 days for processing and leader approval.
Purchasing & PO Issuance: Up to 3 days for PO generation and issuance to the vendor.
VAR Imaging & Shipping: 3-5 days for imaging, configuration, and shipping by the VAR, either to hubs or directly to large facilities.
Internal Routing: If routed via a hub, add 5 days for internal shipping to the installation site.
Final Installation: 5-10 days for installation, depending on user and technician availability.

Overall, our process takes an average of 22 business days, reflecting the operational scale and logistical complexity. This doesn't identify need to reduce the times as the metrics gather overall business days so end users may need the device in 4 months or in 4 days. IT goal has been to automate and eliminate IT managed processes.

Curious to learn how others in the 6–10-day range manage, especially in terms of organization size and logistical strategies.

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Timeframe from Request to Installation: How many business days does it typically take from the initial request to the final installation of computers in your organization?

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- Do you rely only on Microsoft EOP and/or Defender for O365 for email protection? If not, what other product(s) do you use (e.g., Proofpoint, Abnormal)?

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Are you currently using or planning to use one of these cloud-based testing solutions? Choose all that apply.

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Timeframe from Request to Installation: How many business days does it typically take from the initial request to the final installation of computers in your organization?

Sort by:

Content you might like

I see CoPilot as building more efficiency into using Office365 toolset, is this a valid assumption? What are people's experiences in terms of the value of CoPilot?

Employee Count and Licensing Usage:- What is your employee count?- Do you use Microsoft E3, E5, or a variation (e.g., E3 + Security E5)?- Do you rely only on Microsoft EOP and/or Defender for O365 for email protection? If not, what other product(s) do you use (e.g., Proofpoint, Abnormal)?

Do you personally prefer detachable laptops or clamshell laptops?

Does anyone have any experience implementing an Electronic Medical Record at national level across multiple health care institutions ? What strategy did you adopt? How did you approach the requirement gathering, design, and implementation processes? What were the main challenges you experienced?

Are you currently using or planning to use one of these cloud-based testing solutions? Choose all that apply.

What sets us apart?

Take Your Insights On-the-Go

Employee Count and Licensing Usage:

- What is your employee count?

- Do you use Microsoft E3, E5, or a variation (e.g., E3 + Security E5)?

- Do you rely only on Microsoft EOP and/or Defender for O365 for email protection? If not, what other product(s) do you use (e.g., Proofpoint, Abnormal)?