Where is “business process automation” on your priority list?
High18%
Moderately high54%
Somewhere in the middle19%
Low6%
Not a priority1%
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We configured our current consent manager to support Do Not Sell signals.19%
We built an internal tech solution to propagate Do Not Sell signals to relevant adtech platforms.43%
We use a different tool, in addition to our consent manager, to meet this requirement.16%
We are not doing anything, but know we need to find a solution.8%
We are not doing anything yet, and are purposely waiting until CPRA's Do Not Share requirement comes into effect in 2023.3%
We are not doing anything, and do not need to meet this requirement.10%
Our biggest challenge with SLAs/KPIs are:
Great, we are very happy with them42%
Feel more like a contract than a mutual commitment18%
More about the "how" and less about the "what"26%
More about internal service management than about the customer12%
I am for somewhere in the middle: it depends by the context, by the business needs and by the timing. Take in mind the effort required for what at the end is a process modernization.