What’s your approach to keeping incident response plans updated and effective?
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Use the IRP for regularly scheduled table-top exercises, noting areas of improvement to make to the IRP afterwards.
Ensuring that incident response plans remain updated and effective is all about making it a priority within the organization. It may not be the most exciting task, but it must be integrated into the overall governance and compliance plans. Regular practice and reinforcement are key. Keeping it front and center in everyone's mind is crucial. Using tools like CrowdStrike can help communicate the importance of these plans clearly. Often, compliance and behind-the-scenes tasks that keep the business running smoothly go unnoticed until there's a problem. Therefore, it's essential to communicate that these plans are a top priority from both top-down and bottom-up perspectives, reminding everyone involved of their importance.
Expanding on Elisha's points, our approach combines several strategies. One is fear-based, for lack of a better term. High-profile incidents like those involving CrowdStrike or SolarWinds, which hit mainstream media, help keep these sessions on our calendars. People adhere to these sessions because they understand the potential consequences of lapses.<br><br>Another strategy is incentivization. For enterprise IT leaders or those in charge of specific domains like HR or Finance, their participation in business continuity and disaster recovery planning is a part of their performance reviews, both semi annually and annually. This top-down approach ensures that every group leader has this component in their incentive or performance review plan. While it might seem like a checkbox item for many, it becomes relevant, especially as deadlines approach. This approach helps increase awareness and engagement, ensuring that the plans are completed accurately and on time.<br><br>
Work with a Digital Twin of your assets by keeping the processes inside a such of continuous monitoring activity.