What is the best recommended approach to build intracompany billing in IT shared services models for a group of companies?

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Chief Information Technology Officer in IT Services4 days ago

In my experience, the best approach is to build an internal cost allocation model tied to clear service catalogs and consumption metrics. Start simple with transparency—chargeback or showback—so each business unit sees real usage and costs. This creates accountability and drives efficiency before moving to more complex billing models.

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no titlea day ago

Thanks for your kind reply, we tried to use employee driven cost driver, but we notice that cost is high for small companies less than 50 employee, do you have any other recommended driver?

CIO in Retail5 days ago

For us, we have 2 different models:
1. Run costs: This is allocated to each of the group based on specific accounting decisions
2. Growth and Transform costs: The business case is signed off by the respective group requesting for the solution. The costs is managed by IT, and charged to the group requesting the solution after go-live, including depreciation, per the business case.

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no titlea day ago

hi Max, thanks for your reply our service is totally owned and managed on holding level, for example ERP, POS, Databank, etc.. , i am looking for charge as managed service bill by full solution , for example (ERP is connected to low code platform that provide employee self-services) this cannot be billed separately, it has to be one unit including middleware services that used to integrate, i need to find solid driver as billing item to each company. any suggestions<br>

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