Are you considering including ChatGPT in your organization?
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Employees can utilize ChatGPT at an individual level and we have put out communication regarding what company information can not be shared with the site. We have no formal Chat GPT integration plans for our systems.
Analysis
Based on the survey responses below, the sentiment towards including ChatGPT in organizations is mixed, with a slightly positive inclination. Many respondents are either already using it or considering its adoption, while others express concerns or are still evaluating the technology. 70% of the respondents are using or considering using ChatGPT, while 30% are not using or not considering using it in their organization.
Top 10 Use Cases Identified
1. Customer Service: ChatGPT can be used as an automated chat agent for addressing customer inquiries and providing support.
2. Proofreading and Editing: ChatGPT can be employed to improve the quality of writing, such as proofreading emails and company newsletters.
3. Content Generation: It can be utilized for creating content ideas or generating first drafts of documents, articles, or social media posts.
4. Virtual Personal Assistant: ChatGPT can be integrated as an extension of a virtual personal assistant, helping employees with various tasks.
5. Teaching Tool: It can be used as a teaching tool in higher education, as part of a wider review of assessment and feedback.
6. Debugging: ChatGPT can be employed in coding and debugging processes, helping developers identify issues.
7. Role-playing: It can be used for practicing communication skills, such as handling meetings and negotiations.
8. Strategic Decision Making: ChatGPT can assist in reasoning and evaluating different options when making strategic decisions.
9. Corporate Strategy: The technology can be particularly useful in corporate strategy development and execution.
10.Assessment and Feedback: ChatGPT can be embraced as part of the assessment and feedback process in educational settings, focusing on authentic assessment and academic integrity.
We will wait for some further developments to embrace it.
No, not for the next 6 months. The tool is not there yet in terms of accuracy, capability and operational readiness.
It is one of the option but the decision in our case isn't limited only to OpenAI: Microsoft with CoPilot is seamless integrated with all the office applications (and we are using the Microsoft productivity suite) or looking at the backbone the ChatGPT Enterprise or the Azure OpenAI services.
All of that by keeping outside the picture the lock in aspect.
For sure the best approach should be an agnostic way where possible.