Whats your digital transformation definition? Mine is converting analog process into digital ones while business operations are running smoothly.

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Chief Technology Advisor in Education2 years ago

Agree with some of the other posts distinguishing Digitization, Digitalization, and Digital Transformation.  I see digital transformation as a commitment to enabling digital engagement (internal and external) in every way possible to all constituents (customers, citizens, students, stakeholders, employees, etc).  It's an organization-wide and even cultural shift to adopt digital technologies to enhance engagement.  With technology advancing rapidly, especially with AI/ML and XR, the depth of real-timeengagement and the scale at which we can create personalized experiences in real time encourage continuous transformation.  

Strategic Banking IT advisor in Banking2 years ago

I agree with Paul.   A real transformation would implies to modernize the processes (streamlining and automating them).

Too often, a digital transformation reminds me of the end of the 90s when we had started to develop more and more functions either on a self-service perspective or just purely replacing paper forms by electronic forms.    It was kind of a plastic surgery instead of doing a real reengineering of the processes.

And at the end, it is a matter of finding what objectives an organization wants to reach and what is the true ambition behind this. 

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Head of Transformation in Government2 years ago

Digitalisation = the opposite of automation, and here is where we get it wrong.
Digital is more about culture than the underlying technology.
Technology has existed for a very long time, but it didn't start to change culture and society until the early 21st century. I've written more than a few posts on this.
And the tech these days are written and managed and driven by those digital natives, so the technology comes from the culture and not the other way around.
So digital (for corporations) is about changing your culture.
Radically.
Most organisations are still thinking 20th century ERP, supply chain and command and control when they think about digital. This will fail and shadow human processes emerge.
Because digital is about human, and often this requires de-automation.
50% of all process work is bunk - sorry to be so blunt, but look at how under 29s find shortcuts around work process, rules and do things fast. 
Digital is about enhancing social capital, influencing people, breaking down hierarchy, exchange of value, and individual productivity vs end-to-end corporate business process efficiency.
So they look to stop doing work that made sense in the 20th century, and while value-stream waste had to be discovered and analysed and leaned in 20th century models, digital natives don't even question.
At the same time, the world has become more complex. The end-state of the manifest destiny of globalisation brought about levels of complexity that 20th century approaches fail to tackle quickly and convincingly. The cynefin framework is an excellent model developed at the dawn of the 21st century to help us understand our positioning in complex systems.
In short, converting analog process to digital is like converting VHS tape to MP4. And this is one most organisations are calling digital.
A real world example: I have a supply-chain in a distribution economy that remains largely human and manually driven. I invest millions of shareholder capital to implement robotic process automation to free up the humans from the drudgery of my useless administration, which feeds a BI system no one uses except for 5%-10% (instead of eliminating the work alltogether), then I invest in AI-enhanced robotic factory management, and pilot with 3rd party partners to look at automated trucking. Then I pat myself on the back for being digital. What is digital about it? It hasn't actually taken the core business and transformed it into an information business which can scale and grow at exponential or doubly exponential rates.
In the same example digital is about breaking down expertise and contributing to ecosystem value exchange, gravitating one's centre of focus toward pools and platforms of emerging value where the majority of the ecosystem congregates. And what is an ecosystem? All of your friends and foes in your industry and near industries. It's not your current trading partners.
So that same company, to use the example, could write-off its expensive warehouse management and join a 4PL, then break apart its sales and marketing into autonomous hubs of 7-9 person teams who are co-opetive and manage their own administration, billing and HR. The company then spins off its know-how into a separate startup company and instead of buying AI-robot, it contributes its core knowledge into building the specialised software.
That's digital.

Chief Information Officer in IT Services2 years ago

the definition needs to include tech - people - skills - processes - behaviours - mindset - customers - digital literacy levels and more.  digital transformation happens when people take doing things in a digital way as they norm and doing anything other than that abnormal.  

Director of IT in Healthcare and Biotech2 years ago

It is an all-encompassing strategy for using technology to improve healthcare delivery, lower costs, and increase efficiency across the board. To achieve operational efficiency, better decision-making, more positive patient experiences, and streamlined processes, digital transformation requires  the strategic integration of digital technology, data-driven insights, and automation. Meeting the requirements of patients, clinicians, and employees requires an environment that encourages innovation and continual improvement, welcomes new technology, and follows the latest developments in healthcare.

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Yes—we've already passed the AGI line, but we keep redefining it.

Almost—these systems feel general, but something's still missing.100%

No—AGI must be autonomous, embodied, or conscious. We're not there.

It doesn’t matter—what we have now is disruptive enough.

The term AGI is a distraction. Focus on outcomes, not labels.

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