What are teams using for IT change management?

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Group Chief Information Officer in Construction6 years ago

Hi
There are great tools however, depend on your environment, culture and maturity: Giva,WalkMe and AppLearn

Senior Manager, Product Operations & Lifecycle at Pure Storage. Strategic Advisor in Hardware6 years ago

Personally we've consolidated across all technical teams, including Engineering, DevOps, DC/Infra, Tools and Security + Support) and moved off multiple tools to JIRA since it integrated well into other systems and across teams. There's lots of solutions and ultimately it's what's work best for your use case and keep in mind the other tools each department uses that you want it to integrate with.

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Director Certifications in Education6 years ago

This is a good question, there are multiple pieces of software that are being used in the change management/change control process. I remembered using Vantive about 15 years ago, but now Remedy seems very popular.

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Enhanced ability to manage changing priorities30%

Accelerated software delivery53%

Increased software maintainability35%

Increased team productivity37%

Improved business & IT alignment35%

Improved project visibility27%

Improved team morale14%

Improved engineering discipline17%

Better management of distributed teams15%

Reduced project cost14%

Reduced project risk9%

Improved response to volatile market conditions7%

Other (please specify)1%

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Yes66%

No33%