What tips can you share for driving better business outcomes through strategic IT investments? Which spending areas tend to improve results for the business most efficiently?

Cost OptimizationIT Strategy & Roadmap
1.6k viewscircle icon2 Upvotescircle icon3 Comments
Sort by:
Director of IT in Finance (non-banking)2 months ago

Focus on Bottom-line processes. It will give you some quick wins which will help you to realize strategic IT investments.

Chief Information Officer in Hardware2 months ago

We adopted ZBB (Zero Based Budgeting). This works like magic when implemented in its real sense, it can drive good RIO based decisions on investment.

Chief Information Technology Officer in IT Services2 months ago

Strategic IT investments must create measurable impact—boosting efficiency, resilience, and innovation. I focus spending where results are tangible: cybersecurity to protect trust, cloud and data to drive agility, automation and AI to free teams for higher-value work, and collaboration tools to enhance engagement. The goal: technology that directly advances organizational performance and citizen value.

Content you might like

What IT challenges keep you up at night?

Cybersecurity Concerns: Protecting sensitive data and systems from evolving threats.25%

Digital Transformation: Ensuring a smooth transition to a digital-first strategy.41%

Talent Shortage: Finding and retaining top IT talent in a competitive market.27%

Compliance and Regulations: Navigating complex compliance requirements.6%

System Downtime: Minimizing the risk of unplanned outages and disruptions.1%

Something Else - Please elaborate if possible

View Results

What are your IT resolutions for 2026?

How are you building enterprise AI capabilities? What factors are driving your build-versus-buy-versus-partner decisions?

Read More Comments

What actions is your organization taking to mitigate the risks and manage the impact of the CrowdStrike outage? (Select all that apply)

Recovery procedures: Activating recovery procedures and guiding help desk on increased calls46%

Employee Support: Assisting affected employees with alternative work methods and internal updates (intranet posts, email blasts)59%

Incident response: Activating in-depth security investigation and response procedures51%

External support: Seeking support from external consultants, tech vendors, and service providers22%

Security measures: Implementing additional security controls and notifications to protect our users32%

External communication: Providing updates to customers and external stakeholders28%

CrowdStrike communication: Communicating directly with CrowdStrike26%

Microsoft communication: Communicating directly with Microsoft19%

Other: Share in comments3%

View Results

What team compositions and skill sets do you think are essential for AI-enabled IT organizations? What roles or functions are critical to have as you build AI capabilities?

Read More Comments