When you hear the term Voice Intelligence, what does this mean to you?

Data & Analytics Innovation & Emerging Trends

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Director of Information Technology in Education6 years ago

Listening to a "real" normal voice that can somewhat distinguish your needs.

Chief Information Officer in Finance (non-banking)6 years ago

It is all encompassing term for AI based voice interactions like alexa, siri or other custom voice chat bots along with voice analytics to conduct sentiment analysis.

3 1 Reply

no title6 years ago

Haha took the words out of my mouth!

CIO in Telecommunication6 years ago

AI tools being applied to an IVR system to analyze voice calls for routing, metrics, ...etc.

CIO in Education6 years ago

I think IVR to some extent. Agree with others in terms of automated systems like Siri, Alexa, etc. as well

CIO in Consumer Goods6 years ago

Voice empowered possibilities & capabilities.

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