Ambassador
Angie Tarasoff
Director, Experience Design at NorQuest College
CanadaVerified Community AmbassadorIdentified Expertise
Content Angie is Following
Thinking about your organization as a whole, what would you say are its top business objectives for the next two years?
Growth / market share
Digital business / digital transformation
Profit improvement
Innovation / new products
Customer focus
Corporate M&A
Technology Improvements
Cost Optimization
Operations improvement
8.5k views4 Upvotes
Have you been "Zoom-bombed" in the last two weeks? https://www.nytimes.com/2020/04/03/technology/zoom-harassment-abuse-racism-fbi-warning.html?action=click&module=Top%20Stories&pgtype=Homepage
Yes
No
Is this really a thing?
1.9k views
A friend of mine recently asked me a crunchy question that I thought you all might find equally thought provoking. I also wondered what other people are experiencing... "What's holding you back?"
3.3k views3 Comments
Can anyone share their experience using Mitel Contact Centre Business for their inbound contact centre operation? Specifically, I want to understand if and how you're using multimedia and omnichannel capabilities in Mitel to improve customer and agent experience.
2.5k views
How do you measure and manage business architecture debt?
Angie TarasoffDirector, Experience Design at NorQuest College in Educationa month ago
Hi there,First, I think it's important to unpack what constitutes business architecture debt. Typically, this consists of the following:
- Process
- Skills and Knowledge
- Information
- Technology
Because ...read more
2.1k views1 Comment
I’m putting together a simple word cloud that captures the top concern of executives right now, in just “one-word.” please drop your “one word” below. I’ll make sure to share the final results here as a small thank-you.
Angie TarasoffDirector, Experience Design at NorQuest College in Education25 days ago
Resources
4.8k views11 Comments
Nothing - the only thing that really ever holds me back is me. You can only control what you can control.