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Doug Shannon

Global Intelligent Automation Leader

SwitzerlandVerified Community Ambassador

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Content Doug is Following

What’s the best software development methodology for enterprise-level projects?

Technical Product Management Software Development

Waterfall

Prototype

Rapid Application Development

Agile Scrum

Agile Kanban

Dynamic System Development

Lean Software Development

Other .. please add it down

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29.5k views10 Upvotes20 Comments

Do you have remote employees on your team?

Talent Management & Performance

Yes

No

135.9k views208 Upvotes65 Comments

The hype around GenAI is palpable, but with wins still elusive and costs hard to quantify, defining ROI remains challenging. As AI researchers push for "Agentic" approaches, which focus on individual autonomous agents working on computing around the user. Given my experience as an automation practitioner and advocate for self-healing processes, I see Multi-Agent Frameworks, where multiple agents work collaboratively with employees to drive chains of thought, custody, and reasoning, as a more effective path for enabling sustained success for enterprises and their employees. Do you agree that Multi-Agent Frameworks offer a better internal process handling solution than "Agentic" approaches? What are your thoughts on the future direction of AI in enterprise automation?

Peer Insights People & Leadership

Doug ShannonGlobal Intelligent Automation Leader in Healthcare and Biotecha year ago

I am familiar and supportive of multi agent frameworks, when well designed can optimize quality, reduce costs and risk, however … we will always go back to data and its quality and the need to have the human in the loop at ...read more

3

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3.6k views2 Upvotes3 Comments

How can automation contribute to creating more efficient and power-saving data centers in the context of increasing computation power requirements for AI and large language models (LLMs)?

Infrastructure Disruptive & Emerging Technologies

Doug ShannonGlobal Intelligent Automation Leader in Healthcare and Biotech2 years ago

I have been thinking about this and I think with the hype of AI, we may be missing something. My thoughts on this are as follows.

Automation can play a crucial role in optimizing data center operations and achieving ...read more

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935 views18 Upvotes3 Comments

In what ways as a CIO can you foster a sense of urgency and motivation to keep a delayed project moving forward? What communication strategies have you found most effective for this?

Culture & Values Talent Management & Performance

Doug ShannonGlobal Intelligent Automation Leader in Healthcare and Biotech5 months ago

Create narrative urgency by tying the project to business impact, competitive edge, and strategic outcomes. Foster brave spaces where teams feel empowered to take ownership, tackle challenges openly, and drive momentum, without ...read more

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918 views1 Comment

What's the one thing, that if improved at your company, would have the biggest impact on how IT's value is perceived throughout the entire organization? Even if it's something out of your control.

IT Strategy & Roadmap

Doug ShannonGlobal Intelligent Automation Leader in Healthcare and Biotech5 months ago

Ontology-driven alignment, ensuring IT, data, and business objectives speak the same language. When IT’s value is framed in business outcomes, not just tech solutions, it shifts from a cost center to a strategic enabler, ...read more

2

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4.2k views1 Upvote11 Comments

Doug Shannon, Global Intelligent Automation Leader at _ | Gartner Peer Community