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Do you trust the data & reports from the big analysts?

Yes

No

Sometimes

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Are you happy in your current role?

Yes

No

Unsure

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If salary increase and bonus are unavailable, how do you boost team retention and morale with a high turnover rate and more workload?

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If you were starting from scratch, what is your ideal team structure for customer success, sales, and marketing? Who reports to whom, and which functions are unified or separate?

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How can CSMs improve customer utilization without tons of hand holding?

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