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Hannah Ajikawo

Chief Revenue Officer

United KingdomVerified Community Ambassador

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Have chatbot projects meaningfully impacted your revenue or cost?

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8k views2 Upvotes2 Comments

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13.6k views4 Upvotes7 Comments

Some really interesting insights came from the recent Drift conversational AI research this month. The statistic that stood out for me after they analysed 30Million conversations, was that 39%+ of website conversations happen outside of normal (9-5) working hours and 41% of meetings were booked outside of these hours too.

How are Revenue Leaders starting to think about how activity and productivity is measured based on the asynchronous nature of many buyer interactions today?

Hannah AjikawoChief Revenue Officer in Services (non-Government)a year ago

There's a lot to unpack here.
First of all, I'd be really curious as to where these folks are coming from. Are they local markets? Are they outside of our normal timezone? Do we need coverage for those?

If ...read more

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395 views1 Upvote2 Comments

In what ways are you incorporating AI into your customer journey?

Customer Engagement Generative AI

Hannah AjikawoChief Revenue Officer in Services (non-Government)2 years ago

Im seeing many revenue leaders look at ways to improve effectiveness and efficiencies of Sales Reps sales activity. What I'm hearing less about is the adoption of generative AI to improve the customer journey. I'd ...read more

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With all the rise of revenue enablement, how are companies actually putting it into play to make sure customer journeys are smooth and really drive revenue growth?

Peer Insights People & Leadership

Hannah AjikawoChief Revenue Officer in Services (non-Government)a year ago

This is the million-dollar question! Many revenue enablement initiatives are measured based on the impact on the revenue professionals. Some focus on revenue results, I believe one of the missing components is the true ...read more

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437 views4 Upvotes4 Comments

What are some of key steps / approaches that you have seen success with in developing high performing individual contributors into leaders?

Management Tools People & Leadership

Hannah AjikawoChief Revenue Officer in Services (non-Government)6 months ago

I think that using a framework similar to a 2x2 Skill/Will Matrix will help to identify your employee's skiull level and motivation level to help managers identify how to improve their performance and align their skills and ...read more

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2.9k views2 Upvotes13 Comments

Hannah Ajikawo, Chief Revenue Officer at Revenue Funnel | Gartner Peer Community