Content Hope is Following

In which business functions within your organization have you currently adopted or expect to adopt Generative AI?​

Customer Service​

HR

IT (including Software Engineering)​

Marketing and Sales

R&D

Others

Don't Know

View Results
35.8k viewscircle iconLightbulb on11 Upvotescircle icon12 Comments

Have you ever switched providers due to API-related problems? For example, due to bad API documentation, bad API design, breaking API changes, etc.

Yes

No

382 viewscircle iconLightbulb on1 Upvote

What is the standard billing practice by the Contact Center providers in the cloud-based environment? What are typical bundling options, basis of payments, etc ?

CloudContact Center & Telecom
Hope McdonaldDirector of UX & IT Strategy at Bosch at Boscha year ago

Are you asking about out-sourced Contact Center services that are using a distributed/cloud approach?

Maybe be more specific....

1.1k viewscircle icon1 Comment
Hope Mcdonald, Director of UX & IT Strategy at Bosch at Bosch at Bosch | Gartner Peer Community