H

Ambassador

Hope Mcdonald

Director of UX & IT Strategy at Bosch at Bosch

United StatesVerified Community Ambassador

Content Hope is Following

In which business functions within your organization have you currently adopted or expect to adopt Generative AI?

Customer Service

HR

IT (including Software Engineering)

Marketing and Sales

R&D

Others

Don't Know

View Results

Have you ever switched providers due to API-related problems? For example, due to bad API documentation, bad API design, breaking API changes, etc.

Yes

No

What is the standard billing practice by the Contact Center providers in the cloud-based environment? What are typical bundling options, basis of payments, etc ?