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When communicating with non-technical leadership at your organization, which metrics do you find most effective in demonstrating IT’s business value?

Internal CXO RelationshipsKPIs, Metrics & Reporting

Cost savings

Revenue growth

Improved productivity

Better customer experience

Reduced risk

Something else - please share in comments

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When you evaluate AI software vendors, what is your top priority (aside from cost)?

Generative AIVendor/Product Assessment

A history of AI development

Integration capability

Model performance and accuracy

Data privacy and security features

Scalability

Other - write in comments

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Jeff Bower, Director of IT at HUSCH BLACKWELL LLP at HUSCH BLACKWELL LLP | Gartner Peer Community