Identified Expertise

  1. Relationship Management3
  2. Process Management2
  3. Business Applications0
  4. Enterprise Applications0
  5. AI & Machine Learning0

Content Mario Alberto is Following

Customer Service​

HR

IT (including Software Engineering)​

Marketing and Sales

R&D

Others

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Recovery procedures: Activating recovery procedures and guiding help desk on increased calls

Employee Support: Assisting affected employees with alternative work methods and internal updates (intranet posts, email blasts)

Incident response: Activating in-depth security investigation and response procedures

External support: Seeking support from external consultants, tech vendors, and service providers

Security measures: Implementing additional security controls and notifications to protect our users

External communication: Providing updates to customers and external stakeholders

CrowdStrike communication: Communicating directly with CrowdStrike

Microsoft communication: Communicating directly with Microsoft

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Mario Alberto De La Cruz
Mario Alberto De La CruzDirector of Procurement Digital Transformation at Grupo Bimbo in Consumer Goods10 months ago

To Clarify my post above, what are the concepts of collaboration between Supply chain and sales to turn suppliers into customers. 

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Mario Alberto De La Cruz, Director of Procurement Digital Transformation at Grupo Bimbo at Grupo Bimbo | Gartner Peer Community