Identified Expertise

  1. Culture & Values6
  2. Talent Management & Performance6
  3. Disruptive & Emerging Technologies2
  4. People & Leadership2
  5. Generative AI2

Content Mark is Following

Have chatbot projects meaningfully impacted your revenue or cost?

Bots

Yes

No

Too early to tell

Haven't invested

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What is the biggest barrier to introducing more technology in classrooms, courses and companies?

Disruptive & Emerging TechnologiesCulture & Values

The software costs too much

It takes too long to set things up and getting started

There is just not enough time to introduce anything at all

It is not clear that there are any benefits for us

There is not enough good technology

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What sales tools have you implemented recently that have increased the productivity of your sales team? Anything you can share?

Employee EngagementCustomer Engagement
Mark ObrienVP of Sales at Luigis Box in IT Servicesa year ago

Copy.ai has been a game changer for prospecting personalization at scale 

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If you could give truth serum to your sales team, what do you think would be their #1 complaint about their roles? As a leader, what can you do to empower them to make a change?

Customer EngagementEmployee Engagement
Mark ObrienVP of Sales at Luigis Box in IT Servicesa year ago
1. Lack of empathy for the people doing the hardest job on the business.
2. Leadership who hasn’t done the job and ignores input from top performers
3. Complex and frequently changing comp plans
4. Overly complex ...read more
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Mark Obrien, VP of Sales at Luigis Box at Luigi's Box | Gartner Peer Community