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Pavan Goyal

CIO at Mphasis

IndiaVerified Community Ambassador

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Content Pavan is Following

Did you recognize any value switching to the new Microsoft Unified Support model?! Was the cost increase worth it?!

Applications & Platforms Financial Management

Yes, totally worth it

No, bring back the Premier Support

Some value but not worth the price

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6.3k views3 Upvotes1 Comment

What is the biggest barrier to introducing more technology in classrooms, courses and companies?

Disruptive & Emerging Technologies Culture & Values

The software costs too much

It takes too long to set things up and getting started

There is just not enough time to introduce anything at all

It is not clear that there are any benefits for us

There is not enough good technology

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9.1k views1 Upvote9 Comments

We are planning to start an AI Governance council. What kind of roles should be members? I am thinking of at least CFO and CIO, but looking for input on others.

Relationship Management

Pavan GoyalCIO at Mphasis in IT Servicesa year ago

I would suggest that you need someone from the business that is mid-level. They can help provide insight that those of us in senior leadership positions often miss. Additionally, they will help others to hear about AI, usage, ...read more

3 1 Reply

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4.8k views8 Comments

Have GenAI projects increased cloud costs for your org, and are you scaling back on GenAI initiatives as a result?

Cost Optimization AI & Machine Learning

Pavan GoyalCIO at Mphasis in IT Services9 months ago

We initially looked at training our own models on our own data, motiviated primarily around two mistaken notions: 1) that general LLM couldn't undertand our data, and 2) that we wanted to control the confidentiality of our ...read more

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2.7k views1 Upvote4 Comments

Pavan Goyal, CIO at Mphasis at Mphasis | Gartner Peer Community