RAmbassadorRobyn MaggioDirector of Project Management at FLUOR CORPORATION - CAUnited StatesVerified Community AmbassadorJoin / Sign In to ConnectContent Robyn is FollowingDid you recognize any value switching to the new Microsoft Unified Support model?! Was the cost increase worth it?! Yes, totally worth itNo, bring back the Premier SupportSome value but not worth the priceView ResultsLightbulb off3Conversation0I have been finding that in person training on some of the basic software programs has increased staff effectiveness. Online training is good, but what methods work best in your environment?Online trainingInstructor ledLightbulb off4Conversation0How do you handle situations where a stakeholder attempts to bypass the established IT decision-making process?Read More CommentsLightbulb off0Conversation0What techniques do you use to build alliances and gain buy-in from key stakeholders before making difficult decisions?Read More CommentsLightbulb off0Conversation0