Content Thomas is Following

The software costs too much

It takes too long to set things up and getting started

There is just not enough time to introduce anything at all

It is not clear that there are any benefits for us

There is not enough good technology

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Yes

No

Planning to do

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Thomas KlejnaDirector of IT at UMass Memorial Health in Healthcare and Biotech3 months ago
I left corporate IT years ago so I am far from a ServiceNow expert, I just know it as data point these days. We've seen success approaching this by tracking and managing countermeasures outside of ServiceNow, while still ...read more
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Thomas Klejna, Director of IT at UMass Memorial Health at UMass Memorial Health | Gartner Peer Community