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Todd Dekkinga

vCISO and COO at Cyber Way US

United StatesVerified Community Ambassador

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Content Todd is Following

Do you trust the data & reports from the big analysts?

Strategy & Architecture

Yes

No

Sometimes

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111.8k views123 Upvotes58 Comments

Are you happy in your current role?

People & Leadership Talent Management & Performance

Yes

No

Unsure

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32.4k views18 Upvotes17 Comments

How are folks backing up SaaS applications? Office365, Veeva, Netsuite, etc. Do you just trust SOC II reports and assume the SaaS vendor is backing up your data regionally across data centers? I don't trust it. I am trying to build a rock solid DR plan, however we are stuck on this point.
thanks

Backup & Disaster Recovery

Todd DekkingavCISO and COO at Cyber Way US in Software5 years ago

In the case of highly critical SaaS & PaaS applications, we have extracts from database and back them up in case of catastrophic failure (or in the event we may need to restore and transfer the data -- e.g. to a different ...read more

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1.3k views2 Comments

Helpdesk question: How many help desk associates per 100 employees/contractors does everyone have? Also, what is the average number of open tickets you have at any given moment? Just asking as I think I have too many of both. :)

Todd DekkingavCISO and COO at Cyber Way US in Software6 years ago

Hi, we have around 1:75 - 1:90 as maximun. But as Rainer mention it depends of how many services do you have.

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18.9k views1 Upvote12 Comments

What is required to build trust with employees?

Culture & Values Mentoring & Coaching

Todd DekkingavCISO and COO at Cyber Way US in Software2 years ago

Continuous communication and when you know secrets be honest

Don’t say there are no layoffs when you are busy making the list

Instead say the company continues to evaluate staffing levels which is a process ...read more

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2.3k views3 Upvotes17 Comments

Do you think agentic AI (AI Agents) will eventually replace developers, or will it become a tool to enhance their capabilities?

Disruptive & Emerging Technologies AI & Machine Learning

Todd DekkingavCISO and COO at Cyber Way US in Software6 months ago

We have been working on GenAI solutions for over a year, and some of that is generating code.

I think that there will be fewer jobs for developers. It will be harder to get staff/entry-level programming jobs. I can ...read more

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Todd Dekkinga, vCISO and COO at Cyber Way US at Cyber Way US | Gartner Peer Community