Identified Expertise

  1. Generative AI6
  2. Security & GRC3
  3. AI & Machine Learning3
  4. Security3
  5. Talent Sourcing & Hiring3

Content Tom is Following

What are the most common uses of Virtual/Augmented Reality in your company?

Augmented & Virtual Reality (AR/VR)

Skills training

Accident prevention training

Product design

Building information modeling

Tool for customer-facing staff

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Have chatbot projects meaningfully impacted your revenue or cost?

Bots

Yes

No

Too early to tell

Haven't invested

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If you are rethinking your relationship with VMware in light of the changes Broadcom
 is making, what other vendors are you looking at?

1.3k views

We are using ESRI for GIS applications and have been for decades.  The software is baked into a lot of our processes but aren't feeling the love any longer from the vendor.  We have perpetual licenses that are going end of life and going to have to move to subscription based applications and aren't very excited about where our costs are headed. I could not find anything in the market guides for alternatives to ESRI software. Is anyone using an alternate software suite that provides the same basic functionality?

Applications & Platforms
Tom Hughes, MA, CGCIO
Tom Hughes, MA, CGCIOInformation Technology Bureau Chief in Governmenta year ago
We use Intramaps (a TechOne product). Having said that we are in a similar situation with our on-premise perpetual licensing has reached its end of life so been asked to move to Cloud. Costs are high so keen to explore the ...read more
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Getting ready to take the plunge into low code/no code arena with Creatio. We don't have a large development team and we must execute quick turn wins for smaller operational projects working along side user areas. Would welcome any advice on the platform or your experiences.

Business ApplicationsCustomer Relationship Management (CRM)
Tom Hughes, MA, CGCIO
Tom Hughes, MA, CGCIOInformation Technology Bureau Chief in Government5 months ago
Hi,

The best approach is focus on customer facing processes that will show immediate value on customer satisfaction. This is more important that cost-saving at the early stages as it positions the systems/processes ...read more
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How are you rolling out CoPilot to your organization?  Big bang as a grand experiment or a slower drip to smaller groups over time?

Applications & PlatformsGenerative AI
Tom Hughes, MA, CGCIO
Tom Hughes, MA, CGCIOInformation Technology Bureau Chief in Governmenta month ago
We (global grocery group) started with a small pilot group consisting of select individuals with a limited risk scope in terms of the likely content in M365 that Copilot would be able to access when enabled. There's this ...read more
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