AmbassadorTony WiedenskiFounder & CEOUnited StatesVerified Community AmbassadorJoin / Sign In to ConnectIdentified ExpertisePeople & Leadership22Business Applications14Relationship Management4Strategy & Architecture2Data & Analytics2View More (12)Content Tony is FollowingDo you trust the data & reports from the big analysts?Strategy & ArchitectureYesNoSometimesView Results111.8k viewscircle iconLightbulb on123 Upvotescircle icon58 CommentsLightbulb offUpvoteConversationCommentSaveSaveShareShareWould you recommend Gartner Peer Insights to your peers?FeedbackYesNoOther (please comment)View Results6.9k viewscircle iconLightbulb on1 Upvotecircle icon4 CommentsLightbulb offUpvoteConversationCommentSaveSaveShareShareHow does your sales enablement team determine how they support the various sales teams?Management ToolsPeople & LeadershipTony WiedenskiFounder & CEO in Construction2 years agoI recently met with a sales leader at a very large company who told me that he has no influence over what sales enablement does. I was shocked! Lightbulb on1 Lightbulb offUpvotereply-iconCommentRead More Comments89 viewscircle icon3 CommentsLightbulb offUpvoteConversationCommentSaveSaveShareShare“Hyper-personalization” is a popular emerging trend, but is it possible for CS teams to truly do this at scale today, even with AI? How much responsibility does marketing have here?Business ApplicationsPeople & LeadershipTony WiedenskiFounder & CEO in Construction8 months agoHyper-personalization is possible, but AI is only as effective as the data it has access to. If teams aren't recording necessary information, AI can't generate highly personalized outputs. For AI to work effectively, it needs ...read moreLightbulb on1 Lightbulb offUpvotereply-iconCommentRead More Comments2.7k viewscircle iconLightbulb on2 Upvotescircle icon4 CommentsLightbulb offUpvoteConversationCommentSaveSaveShareShareHow can CSMs improve customer utilization without tons of hand holding?Business ApplicationsPeople & LeadershipTony WiedenskiFounder & CEO in Construction8 months agoThe goal is to find ways to support customer utilization at scale, potentially through hyper-personalized email campaigns. While CSMs often follow up with customers to drive specific actions, understanding the nuances of ...read moreLightbulb on1 Lightbulb offUpvotereply-iconCommentRead More Comments3.8k viewscircle iconLightbulb on1 Upvotecircle icon7 CommentsLightbulb offUpvoteConversationCommentSaveSaveShareShare
I recently met with a sales leader at a very large company who told me that he has no influence over what sales enablement does. I was shocked!