Peer-Driven Insights

Applications & Platforms

About this topic

Applications are software programs that are designed to perform specific tasks or functions for users. Platforms are the underlying infrastructure or environment that supports the development, deployment and execution of software applications.

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Sept 2024

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Community Posts

What tools have you successfully used for scheduling lab instrumentation? We have been using Outlook calendar and Excel, but neither are efficient for our labs. I am looking for recommendations on other tools that can handle this functionality.

For those who have implemented a full CNAPP solution, what are some of the KPIs you are tracking and reporting on?

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When it comes to optimizing IT service management, we’ve all had our share of metrics: length of calls, time to resolution, customer satisfaction, etc. 

But there is one metric to rule them all — cost per ticket.

What is your full cost per ticket ? (This is full TCO including tools, real estate etc etc)

<10$ / ticket13%

10-20$ / ticket54%

20-30$ / ticket19%

>30$ / ticket8%

Dont know but too much !2%

I would love to automate all those tickets with AI/Automation2%

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For those who have trialed an AI pentest solution: what was the single biggest gap you encountered?

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For those who are heavy in asset management and inventory maintenance with large numbers of external partners, and preferably transportation agencies, what is your experience with the various ERP options? Did you end up with one ERP that includes asset management systems or did you end up with separate systems? Why and how did you end up with that option?

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For all those who are using WordPress with a sitebuilder... I have a polarizing question: Bricks or Divi (and why)?

Thoughts on chrome enterprise premium? Is the extra control layer worth it to you or is your other tooling for malware/DLP enough? (If you’re using chrome enterprise premium, would appreciate any first impressions or tips you can share.)

What are your thoughts on citizen developed applications (also called end user computing) without the knowledge or participation of the IT department?

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What are your thoughts on SaaS management platforms (SMP)?

Thoughts on self-healing applications? Any approaches or tools that look promising to you?

Any tips for evaluating/implementing solutions for application detection and response? What’s your experience been like with these tools so far?

What would you prefer to have first and why? An Application and Data Resiliency Strategy OR Enterprise Storage and Data Protection (Backup/Restore & Resiliency) Strategy?

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Did you recognize any value switching to the new Microsoft Unified Support model?! Was the cost increase worth it?!

Yes, totally worth it40%

No, bring back the Premier Support36%

Some value but not worth the price22%

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Make, buy or both? Which is your software strategy?

Buy as possible I can and keep customizations low19%

Buy and customize for my needs39%

Make and buy only tools that I don’t need to customize29%

Buy, make microservices and compose together with low/no code7%

Just make1%

Just buy

It depends, a single strategy is not so easy to define2%

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What tool did you adopt to support your third-party risk management practice? 

What tool do you use for feature voting, idea voting, or user feedback and would you recommend it?