How often do you report on IT performance and/or explain the business value of IT to executive leadership?

IT Strategy & RoadmapBoard Engagement

Every Month20%

Every Quarter69%

Every Year9%

Other (share below)

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CTO in Transportation3 years ago

It varies there is not an schedule

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What is the most important factor for a successful CRM implementation?

Out-of-the-box integrations to other tools (e.g. Slack, Trello, Docusign)17%

In-depth knowledge library/training resources30%

Low-code/no-code integrations19%

Access to an implementation manager13%

Templated CRM configurations6%

Employee willingness to use11%

Executive willingness to use

Other (specify in comments)

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Do you have a person at your company specifically focused on payments (e.g., VP of Payments)?

Yes65%

No35%

I'm looking for an open-source IGA solution, has anyone had any experience they can share?

Do you think most businesses are diving into AI faster than previous major technological developments, like smart phones and e-commerce? Do you think the relative ease of adoption is ultimately driving this?

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Does your IT team or your HR team absorb to costs of HR technology?

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