Is all this hype about CHAPT GPT, Bing+ and all the AI tools that have come into the public of value or a distraction to your business and digital transformation plans?
Value49%
Distraction28%
Neither value nor distraction17%
Not sure6%
What AI?
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Totally agree with aligning with company objectives and process improvements
If used in the right way and has a certain kind of standard, definitely a value. But right now, Gen AI is still developing, meaning that customers are now led by the hype, and MSPs jump into the hype with no real business cases
Exactly Hans, and as I discussed in comments above, many are not aware (or don't seem to be) of the coding biases and database limitations depending on the AI tool being used.
I've found significant value in using it to test ideas or thoughts
No questions they can enable support on that side, but you/we must be aware of the built in biases (intended or not) as to what is being tested
Absolutely. Right now the good news is, it seems pretty easy to spot the biases. It will not always be this way though, to be sure.
I think that these developments - like all technology developments - must be considered. They are neither a distraction, nor are they a silver bullet. But they merit attention and consideration.
Agreed Angle, they are enabling tools like most technology
Its a massive value - as its helping to provide real-world, tangible examples of how AI can be operationalized across a myriad of potential use cases for our stakeholders. Literally overnight we've gone from AI as largely a theoretical construct, to something that everyone can get their hands on and generate value from.
No question it can be.. bt it is very much a "buyer beware" regarding understanding the coding limitations and how/when/when data access (as an example, CHATGPT with an API add-in access databases p to 2021)
Great value once aligned with the company's objectives, OKR and process improvement. On a side note, A Product or service "time to market" is a priority, and these tools will add great value to it.