If leadership asks you to cut an expensive tool out of your stack but your team has come to rely on it, what is the right next step?

Cost Optimization Vendor Management

Make the requested cut and find a cheaper alternative28%

Explain why your team needs to keep the tool57%

Find another area to cut costs to offset the tool12%

Take another approach (please comment what you would do)3%

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Director of Operations in IT Services8 months ago

Starting over in a toolset or solution capability takes time and energy for retraining, configuration, securing, and change management at the process and people level. Sometimes it may seem cheaper, but these elements may lead to an actual increase in cost vs savings.

Director of Technology Strategy in Services (non-Government)a year ago

Run a limited Proof of Value = get a member of the team to work without the tool for a week, and then report back to management with the results of their productivity vs the rest of the team.

This will present a much stronger case on why the tool is necessary than just trying to explain it without facts.

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