If two RFP bids are neck-to-neck on core requirements, which factor becomes the ultimate tie-breaker?
Proven outcomes – Documented success stories and measurable KPIs33%
Implementation confidence – Detailed plan, risk mitigation, and resource readiness43%
Total cost – Clear TCO, price protections, and exit terms39%
Innovation & future readiness – Ability to scale, adapt, and support emerging needs15%
Vendor relationship strength – Cultural fit, governance model, and executive commitment14%
100 PARTICIPANTS
Difficult to answer without the context Nihit. All of them are important. you should apply weight to what is considered key to select your technology vendor.