Do you or your organization see value in a knowledge audit?

No, we've never had one.50%

We've had one with negative results.37%

Yes, we've had one/several with positive results.12%

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Director of IT in Education3 years ago

Knowledge audit is interesting, I think it is beneficial to the organization and management.

CTO in Software3 years ago

I think this question requires clarification. I take it to mean - organizational knowledge - to identify strengths and weaknesses and to improve processes and systems. We had limited success with those types of activities. Of course, this could also mean - individual knowledge. We have much more success with that, not through a specific audit activity, but by collecting different "signals" - classes taken, other training, certifications achieved, projects worked on, participation in various activities design to be measured, and annual surveys.

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no title3 years ago

Agreed, clarification is very important so you don’t send the wrong message.

Director of IT in Software3 years ago

Its an interesting concept. To me this makes sense on an interview or before you hire someone. After that person is on the team if he/she can meet the requirements and provide the results it should not be necessary. I can see a value in knowledge audit for highly technical positions or if you send someone on a specific training and you want to check how much knowledge they regain out of it

Director in Manufacturing4 years ago

We have done it twice. There was zero benefit because the data was never used

I was part of the first re-org team and HR continued to claim they were analyzing

We never used the data

Second time I didn’t even bother sending my own information in

If you are going to use the data I believe it can really be useful. Don’t do it for show

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Director of Technology Strategy in Services (non-Government)4 years ago

Where's the fourth option - "yes, but we have not yet run one".

You don't have to do something to know it's still valuable.

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Do you or your organization see value in a knowledge audit? | Gartner Peer Community