Peer-Driven Insights

Management Tools

About this topic

Management tools are the software applications and solutions that are used to monitor, control, configure, and maintain various components of an organization's information technology environment. These tools help IT administrators and professionals manage the complexities of IT systems, applications, and services effectively.

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CrowdStrike Outage: Impact And Recovery

From grounded flights to stalled out supply chains, the recent CrowdStrike Windows outage caused major disruptions across the globe. Read on to find out how Gartner Peer Community members were impacted, and how they're responding.

CrowdStrike Outage: Impact And Recovery

Active Ambassadors in This Topic

Chris Oehlerking

Honeywell

Manufacturing, 1k - 5k

Rajnish Malhotra

Emergent Biosolutions

Healthcare and Biotech, 1k - 5k

Clifton Persaud

ISACA

Education, 10k+

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Community Posts

What methodologies or frameworks (like NIST CSF, CMMC, etc.) are you using to assess and track your cybersecurity maturity level?

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What's a quick win for optimizing spend? What's been your focus or "lowest hanging fruit"?

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Which tech conference do you intend to attend in person next year or have already participated in this year, and what motivated your choice?

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What’s the best software development methodology for enterprise-level projects?

Waterfall13%

Prototype19%

Rapid Application Development6%

Agile Scrum44%

Agile Kanban8%

Dynamic System Development1%

Lean Software Development3%

Other .. please add it down2%

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What are some ideas to keep up team morale remotely? Are there specific or structured adjustments you've made to counteract burnout/keep up productivity and mental health?

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Which CRM (Customer Relationship Management) solutions are you currently using for your business!? What are their Pros & Cons!?

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Will generative AI be a tool of misinformation & risk to civilization & humanity?

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Is there an online course/training/program that has really made a huge impact on you and your career?

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What has been your greatest success story in breaking down the "us versus them" culture that often exists between technology and other business functions?

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What are some of the benefits of working for a startup vs. an established company? Are there any?

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With AI Chat having publicly exploded on the scene in the past few months, though still very early days, where do you see it being most disruptive in your business?

Sales/Marketing20%

Competitive Analysis38%

Product Innovation25%

Training10%

Business Forecasting3%

Other (please note in the comments)1%

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Do you or your organization see value in a knowledge audit?

No, we've never had one.50%

We've had one with negative results.37%

Yes, we've had one/several with positive results.12%

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Open Response: What SaaS tool could you/your organization truly not live without?

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What are some of key steps / approaches that you have seen success with in developing high performing individual contributors into leaders?

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What activities do you do to measure the value of sending your team to training?

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How do you see AI benefiting IT departments and managed IT services provider in the future? Will it eliminate jobs or shift jobs in positions to work with AI?

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