With AI Chat having publicly exploded on the scene in the past few months, though still very early days, where do you see it being most disruptive in your business?

Sales/Marketing20%

Competitive Analysis38%

Product Innovation25%

Training10%

Business Forecasting3%

Other (please note in the comments)1%

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Chief Executive Officer in Bankinga month ago

It's most of the places, not limited to the options that you have highlighted; hence, there is no single answer. The options you have provided are not competing with each other, but most of these business units and capabilities have their unique value propositions, and AI is playing key roles or disrupting the majority of these business units.

Regarding AI skills and adoption strategies

It depends on level to level. The foundation course could be common for everyone, and then the training and materials should be specific to the roles and responsibilities, including pricing or commercial strategies, business capabilities, use case development, business case and proposition development, compliance, legal or regulatory risks, research and innovation or coding skills that someone needs to demonstrate to be aligned with the broader vision and goal of the organisation. I shall be happy to help in a commercial engagement.

Head of Transformation in Government10 months ago

I chose sales and marketing and am, frankly, surprised by the majority view that it is in competitive analysis. I defer to the crowd but would love to get some examples. For me, genAI is still a very impressive party trick, albeit, a very useful one wherever document analysis, search, and content creation toward different target audiences are to be applied at massive automated scale. However, for real reasoning (and I would put forecasting within the reasoning space - requiring an inductive instead of a deductive logic) I can't trust genAI and far logical, symbolic, physics based AI are still just out of reach, imho. But please educate me on those use cases as I am truly interested.

Chief Data Analytics Officer & SVP Digital Technology in Consumer Goodsa year ago

Definitely see significant impact in content creation and personalisation at scale of marketing and consumer engagement.

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Director of HR2 years ago

I chose sales and marketing but ultimately where I see the biggest changes coming is how you prepare to attract business. We now have the ability to synthesize large bodies of information on a business (think published articles, research, social media, website etc) to tailor pitches even more accurately. The ability to record organic client meetings and output summaries and action items further refines the process.

Former VP Integrated Supply Chain in Manufacturing2 years ago

83% of AI effective implementation seems to be in Supply Chain. Competitive Analysis and Forecasting are part of the development. I finally choosed "Others".

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