Which process are you keen the most about automating?

Consolidation of project Reporting

Compliance management mixed with incident response. Essentially implementing compliance into SOAR :)

User issues,  issue resolution status, issue resolution

Employee off-boarding. Our company is small and so on-boarding is more personal and individualized. But off-boarding can be much more automated.

Well, I would say that ideally, it would be best to automate everything, so-called Cyber resilience, but at the same time have a team of professionals who are going to view the cases for false-positive alerts. To make things short, a SOC team. But If I am going to choose one of the options above, EDRs surely need to be implemented.