What is stopping your company from automating your accounts receivable process?

Talent Management & PerformanceProductivity Tools

Unsure what technology is available17%

Unsure we could implement it33%

Resistance to change41%

It could negatively impact customers24%

People could lose jobs16%

Our AR process is too complicated15%

Cost18%

Nothing, we have already automated our accounts receivable15%

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Director in Manufacturinga year ago

Interesting to see “People could lose jobs” as a choice. The majority of our projects must have an ‘efficiency metric’ which is the open secret code word for staffing reductions. If the project didn’t reduce human labor it was rarely approved. Those impacted were always encouraged to apply for other internal roles but those slow to learn usually were too late to find something internally

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What is stopping your company from automating your accounts receivable process? | Gartner Peer Community