What is stopping your company from automating your accounts receivable process?

Architecture Strategy

Unsure what technology is available17%

Unsure we could implement it32%

Resistance to change39%

It could negatively impact customers23%

People could lose jobs18%

Our AR process is too complicated15%

Cost18%

Nothing, we have already automated our accounts receivable14%

630 PARTICIPANTS

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Director in Manufacturinga year ago

Interesting to see “People could lose jobs” as a choice. The majority of our projects must have an ‘efficiency metric’ which is the open secret code word for staffing reductions. If the project didn’t reduce human labor it was rarely approved. Those impacted were always encouraged to apply for other internal roles but those slow to learn usually were too late to find something internally

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