If Whatsapp offered videoconferencing capabilities would you replace your current videoconferencing tools?

Yes, I would switch19%

Yes, but only if it provided the same functionality as my current solutions34%

No43%

Unsure2%

746 PARTICIPANTS
4.9k viewscircle icon2 Upvotescircle icon4 Comments
Sort by:
Strategic Banking IT advisor in Banking2 years ago

I agree with Peter, Chris D and Chris O.

We banned Zoom for security concerns (we can join a session but cannot host one).

We're a Microsoft Shop and for now, Teams makes a very good job beside some flaws (outage, slowness).

We replaced all phones with Microsoft Teams and so far, no real issue.

However, saying this, as Teams become so critical for us, clearly, any downtime is measured and recorded.   At the end of the day, more than 50,000 employees depend on Teams for their work.

Having a PLAN B has to be considered.   But Whatsapp isn't part of it.   Cisco Webex is probably better suited for us. 

Director in Manufacturing2 years ago

We are a Microsoft Teams shop with all the features it has
A point solution of conferencing and text wouldn’t be helpful. However with the Microsoft outage recently it does make me wonder about short term disaster coverage if their outages increase or were more than 1-3 hours

Lightbulb on2
VP, Information Technology in Consumer Goods3 years ago

It wouldn’t be my primary platform choice (due to privacy concerns), but I would like it to interface with our current HW solution which is EPOS

Lightbulb on3
Community User in Software5 years ago

I get that they have "infinite" resources especially now a part of Favebook but ultimately is Whatsapp enterprise capable? If zoom has security concerns and issues I can't imagine Whatsapp would be any better? Would love to hear from some CISOs their gut thoughts...

Lightbulb on1

Content you might like

Better than expected12%

Exactly as expected61%

Not as good as expected26%

Nothing but vaporware1%

View Results

Laptops18%

Mobile devices49%

IoT16%

Network infrastructure7%

Servers2%

Cloud infrastructure3%

Other (please comment below)1%

View Results
If Whatsapp offered videoconferencing capabilities would you replace your current videoconferencing tools? | Gartner Peer Community