How are you incorporating regulatory uncertainty and policy changes into your technology roadmaps? What contingency planning approaches have proven most effective for your organization?

Budget and tariffs are at the forefront. We monitor how tariffs impact the PC supply chain and pricing. We need to stay aligned with vendors, especially with changes like Microsoft’s support transition from Windows 10 to 11. We evaluate options to bridge gaps, such as extending Windows 10 support, and focus on smart budget management.

We conduct monthly, quarterly, semi-annual, and annual impact assessments to monitor how business and technology trends affect areas like revenue, cybersecurity, budget, and supply chain. These assessments provide visibility and enable proactive responses without overreacting or being late in making changes.

We prioritize delegation of authority. Team members must understand the roadmap, and we maintain clear, constant communication about upcoming changes. Daily scrum sessions and weekly multi-team meetings ensure everyone is informed, addressing rumors and news promptly, which has proven effective.

I would also highlight the importance of risk management frameworks, such as those offered by ISACA. These frameworks provide guidance on responding to risk—whether by avoiding, accepting, reducing, or mitigating it through controls. Adopting a robust risk response framework is critical for managing regulatory uncertainty and aligning with best practices in IT risk management.

In finance, regulatory requirements are especially stringent and frequently changing, which creates a lot of uncertainty. Even well-established practices can be upended as regulations evolve, and rapid technological change adds another layer of complexity. For example, with stable coins and tokenized deposits, there is still significant ambiguity about regulatory expectations. Our approach is to anticipate potential impacts and prepare for different scenarios, making educated guesses about where regulations are heading and reacting accordingly.