Identified Expertise

  1. Disruptive & Emerging Technologies7
  2. End-User Services & Collaboration5
  3. Applications & Platforms5
  4. People & Leadership4
  5. Engineering4

Content Doug is Following

Office 365 or Google suite for global business? If you moved from one to the other, what were some of the reasons? What worked out well or not so well?

End-User Services & CollaborationApplications & Platforms

Office 365

Google Business Suite

15.6k viewscircle iconLightbulb on14 Upvotescircle icon36 Comments

What is the best way to implement a digital-first AI solution?

AI & Machine Learning

Build it in house

Buy from a vendor

1.5k viewscircle icon2 Comments

Any thoughts around Broadcom's announcement that they are ending sale of perpetual licenses for VMWare, and moving to a subscription model?  Does anyone have any data or thoughts on how to evaluate the change in costs?

Relationship ManagementInfrastructure
Doug McConnell
Doug McConnellVice President, Infrastructure Architect at Robert W. Baird in Finance (non-banking)2 years ago
I haven't seen any details on what the new subscription licensing would be for current holders of perpetual licenses. We have started to look at other hypervisors in case the cost is higher than we're willing to pay ...read more
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How are you (or are you) doing Direct Internet Access from branches with a SASE product, such as ZScaler.  Is anyone using both Cisco CEdge and ZScaler for this successfully?

Process ManagementIT Strategy & Roadmap
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I see CoPilot as building more efficiency into using Office365 toolset, is this a valid assumption? What are people's experiences in terms of the value of CoPilot?

Productivity ToolsVendor/Product Assessment
Doug McConnell
Doug McConnellVice President, Infrastructure Architect at Robert W. Baird in Finance (non-banking)6 months ago
We currently have 35 users who have a paid CoPilot license. We just did a survey asking them how they are using it and here were the top answers: 

1. Document creation (Word, Excel, PowerPoint)
2. Email drafting ...read more
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At my organization, I am in the process of implementing ServiceNow CMDB. Any advice on the best practices for achieving this?

Doug McConnell
Doug McConnellVice President, Infrastructure Architect at Robert W. Baird in Finance (non-banking)4 months ago
Don't try to boil the ocean in one go.  Depending on the size and complexity of your organization, pick one or two sets of assets to get into the CMDB.  Just get them in and don't get bogged down in all the dependency and ...read more
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1.3k viewscircle iconLightbulb on1 Upvotecircle icon3 Comments
Doug McConnell, Vice President, Infrastructure Architect at Robert W. Baird at Robert W. Baird | Gartner Peer Community