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Asset & Configuration Management

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Chris Oehlerking

Honeywell

Manufacturing, 1k - 5k

Sven Vermeulen

KBC Group

Finance (non-banking), 10k+

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Kyndryl

IT Services, 10k+

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Community Posts

What challenges have you recently encountered in managing the increasing number of SaaS vendors within your organization? And how did you handle it?

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Can anyone share feedback, or their experience relating to MSP providers in a multi-tenant environment and ITAM? How is managing the SW and HW assets different than managing these assets within a single enterprise?

Can anyone share the tools/platform needed for IT Asset, Software and Vendor Management in banking ? Could be standalone, could also be CMDB related for higher quality management.

Do you use a secrets management service like SecretHub at your organization?

Yes41%

No, but we're looking to adopt it in the next 12 months.37%

No, and I'm not interested.21%

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In your opinion, what could cloud providers do to truly address cloud lock-in concerns and give you more flexibility as a customer?

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What are your thoughts on SaaS management platforms (SMP)?

Has anyone faced what you consider to be higher than necessary software renewal fees this year because of "inflation"? Is this showing up for you as a real problem, or is this just the media blowing it out of proportion?

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Without disclosing any specific vendor names - What was the most egregious experience you've had with a software vendor that still makes you wonder, “Did that really happen? Did they truly do that?”

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What are your plans post-CentOS 7?

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Originally for Telecoms (but applicable to many other verticals too) What software systems (both off-the-shelf & in-house) is your GIS stack comprised of, which is used to plan and build (and then manage) an optic fiber network?

Shadow IT can increase innovation—agree or disagree? Let's hear the reasons behind your answer.

Strongly agree16%

Agree69%

Disagree13%

Strongly disagree

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Which of the following makes protecting business-critical assets the most challenging for your organization?

Proliferation of shadow IT38%

Lack of integrations across on-prem and cloud52%

Inability to identify high value assests that need protection51%

Lack of visibility/blind spots in coverage33%

Other (share below)

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How do you calculate the real cost of customizations?

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ServiceNow SaaS users: what are the advantages or disadvantages of using ServiceNow's CSDM (Common Service Data Model) rather than an alternative reference model for the CMDB?

If these companies were affected then the foundation of computing could be at risk. If you could manipulate at the hardware layer via the firmware, BIOS, ect then a threat actor could weaponize well below the operating system which brings in to question the integrity of the entire computing stack and everything above it. The firmware and bios are like the rebar and concrete for a building. If that foundation is weak then the entire structure and anything dependent on it is at risk. We cannot underestimate the potential or the severity of these companies being potentially affected by the SolarWinds hack and what that means for the foundational computing hardware they provide to the world. What do others think ? How could this impact your organization ?

Big tech companies including Intel, Nvidia, and Cisco were all infected during the SolarWinds hack - The Verge

Do you think the SolarWinds breach will have a significant or lasting impact on how IT approaches supply chain risk management?

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