What channel do you believe your customers would prefer for communicating with the sales reps on your team if you were to survey them today?

The results of this are very interesting to me, I'm surprised to see "Over the Phone" as the top choice.

I think many would say they prefer self-service or a video call, but most value/impact is nearly always achieved when f2f. Especially since the pandemic, however, f2f feels a little trickier to make happen.