Customer Engagement
About this topic
Customer engagement refers to the strategies and interactions an organization uses to build and maintain meaningful relationships with its customers. Effective customer engagement delivers personalized experiences and consistent value across all touchpoints.
Featured One-Minute Insights
Sept 2024
How are U.S. CISOs Addressing Liability Risk?
New regulations taking effect in the U.S. mean that cybersecurity leaders could face legal liability in the event of an incident. What strategies are they using to protect themselves?
