How understanding are you of technical difficulties with virtual conferences or webinars?

Leadership End-User Services & Collaboration

Not a problem at all, issues happen25%

Frustrating, but it doesn't change my relationship with the organizer55%

I get mad, it negatively affects my relationship15%

It's completely unacceptable3%

Other / depends on the circumstance (comment)1%

759 PARTICIPANTS

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CIO in Services (non-Government)4 years ago

Sometimes we have to understand that some participants only take part in these virtual sessions about twice a year or so. They probably have better things to do such as doing real work in the office!!! It is important that other participants who are experts are patient and help them. Equipment failure does happen and rebooting hardware is sometimes necessary to resolve issues. For those who are involved with virtual meetings constantly, I agree that they should make sure they have properly working equipment.

IT Director and Software Producer in Software4 years ago

I chose “not a problem”, but when it’s the same person having difficulties every time, it’s kind of challenging.

Director in Manufacturing4 years ago

In our corporate environment everyone has the same equipment and same PC. Those who host a lot should learn how to use the tools effectively. We expect employees to effectively use SAP, Excel, Word, why not the meeting tools of Teams. If you are hosting, start the call 5 minutes early to ensure audio and application sharing is working. Be a professional

Fractional CIO in Services (non-Government)4 years ago

It does friend on how it happened for the same people.

If it's too frequent, it suggests an issue with their capability.

Once or twice though, it's understandable.

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Yes, we already have54%

Yes, we plan to39%

No, we do not plan to roll out any new products or programs6%

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