End-User Services & Collaboration
About this topic
End-User Services are the IT services and support provided directly to individual users to help them effectively use technology to fulfill their job responsibilities. Collaboration tools are technologies that facilitate communication and teamwork among individuals, often across different locations. The combination of end-user services and collaboration tools aims to create a technology environment that empowers individuals to work effectively, engage in productive communication, and contribute to the overall success of the organization.
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