Do you think AI will level the playing field when it comes to sales talent? Why?
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Great salespeople build strong relationships with customers. AI can't replace the personal connection so I don't think it will level the playing field. As others have said, AI can do a lot to prepare the seller but not everyone will go the extra mile on the relationship-side.
I don’t think AI will level the playing field any more than the Internet has leveled the playing field for sales people. The Internet is critical for a modern sales person, but it is how you use it to research, prepare, and execute your sales strategy that will set you apart from others who do the same poorly or not at all.
The same goes for AI. Everyone will have access, but those who are set apart and stronger in their execution and creativity will win. Those refused to use it or learn it will flounder and ultimately fall behind.
Not a chance. Ai can help with repeated and heavy tasks. But an informed purchaser needs and informed seller. Now ask again when we get pst the uncanny valley type AIs..maybe will be different. Could I buy from a terminator type if it had a neutral accent, then maybe yes
No. Definitely not. AI will help in many areas, but sales is a face to face skill that takes interpersonal communication and that special breed of person who knows when to push, relax, pull, close, turn away, etc.
I don't think it will level the field. AI is a tool and leveraging it will become a necessary skillset for the sales professional of the future. Authentic is the word of the year. I think authentic, credible and value-added sales professionals will always be needed in the complex world of b2e sales!