Harpreet KhalsaCDO at Edith Cowan University in Education2 years ago
Undoubtedly, embracing this tool is crucial! Regardless of the department—be it sales, service, IT, or HR—those who don't adapt risk falling behind. Let's view it as a valuable asset, not a looming threat.
It's too early to comment but I'm sure users of both platforms will benefit from this "chatbot war".
P.s. Microsoft finally has a comeback.