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Crowdstrike Outage 2024

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Jul 2024

CrowdStrike Outage: Impact And Recovery

From grounded flights to stalled out supply chains, the recent CrowdStrike Windows outage caused major disruptions across the globe. Read on to find out how Gartner Peer Community members were impacted, and how they're responding.
CrowdStrike Outage: Impact And Recovery

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Community Posts

CrowdStrike outage: Is your organization allowing self-service recovery operations by associates, or are you requiring them to get IT support?

Allowing broad self-service9%

Allowing self-service for only certain functions/users45%

Not allowing self-service, associates must go through IT27%

N/A - We are not affected by the outage20%

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Have you proactively reviewed your incident response plan as a direct result of the CrowdStrike outage?

Yes, currently reviewing20%

Yes, scheduled review56%

Yes, identified need for review but have not scheduled 12%

No, no need to review8%

Not applicable (please share in comments)3%

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Do you think recent outages of global cloud vendors will increase budget for cloud exit strategy/planning?

Yes76%

No21%

Unsure3%

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CrowdStrike outage: Any quick advice for orgs affected? What immediate actions are your IT and other teams taking to mitigate the effects of the outage?

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What are your organization's plans for CrowdStrike following the recent outage? Are you re-evaluating your relationship, and if so, how are you avoiding making a knee-jerk reaction?

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Are there any specific aspects of your Business Continuity Plan (BCP) that you believe need updating following the CrowdStrike Windows outage?

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