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New to Role

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Onboarding refers to resources and support designed to help individuals transition smoothly into new positions or responsibilities. Effective onboarding for new roles accelerates productivity and integration.

Featured One-Minute Insights

Sept 2024

How are U.S. CISOs Addressing Liability Risk?

New regulations taking effect in the U.S. mean that cybersecurity leaders could face legal liability in the event of an incident. What strategies are they using to protect themselves?

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What’s the most effective way to get an in-depth understanding of an organization’s architecture when you’re new to the company?

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If you’re a CIO who came from outside IT (or didn’t have a traditional IT background), how did you demonstrate your credibility early on?

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I'm curious to hear about your experiences with onboarding as you've moved into new roles or joined new companies. A smooth onboarding process can make a world of difference in how quickly we settle into our new responsibilities and feel like part of the team.

How would you rate your onboarding experience at your most recent role or when you last joined a new company?

Excellent - Comprehensive8%

Good - Covered the basics70%

Fair - Lacked structure15%

Poor - Limited resources5%

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What’s your strategy for managing up – especially when your CEO or executive peers have unrealistic expectations of what IT can deliver?

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When stepping into the CIO role, how do you balance addressing your CEO’s high expectations with the reality of IT’s current constraints without risking early misalignment?

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Have any of you in a leadership position struggled with delegating tasks to your software team? How did you get more comfortable letting others do the work instead of doing it yourself?

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What advice do you have for a CIO coming into an organization where the CFO historically has viewed IT primarily as a cost center and is demonstrating more resistance to change that you anticipated during the interview process?

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Those of you who have held a software leadership position for a while: Do you still struggle with imposter syndrome? Can you share any stories of how you get past it?

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How do you build trust with your team when you’re taking over as a new leader?

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A new contractor starts in security. The manager gives the contractor a senior job title (internal employee position) for HR and AD because the project hasn't been approved yet and doesn't tell the contractor. After orientation the manager tells the contractor to review the documents that are in the files icon within Teams. The contractor does so and a few days later when the meeting with the manager mentions an assessment report he found helpful in understanding the department and roadmaps for the next 6, 12, & 18 months. The manager is panicked as that report and the files made available to the contractor shouldn't have been as that was only for the most senior in the company. The contractor was immediately let go. Who do you think should have been fired if anyone?

The new contractor16%

The manager64%

Both18%

Other - please leave a comment3%

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During your initial months as a CIO, how did you balance the need for quick wins with the pursuit of long-term strategic goals? What approaches did you take to ensure that early successes didn't compromise your broader vision for the organization?

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When starting a new leadership position, how do you avoid misjudging talent capabilities and overestimating -- or underestimating-- what the organization is capable of?

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As a new software engineering leader, how quickly should you begin updating processes? Those of you have successfully made changes to your org’s way of working, how long did you wait before you made major changes?

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As a new CIO, you have 30 days to get a handle on your department’s landscape. You can only do TWO of the following activities - which would you choose?

Comprehensive IT audit16%

Meet with key IT team members individually66%

Review past IT project successes and failures44%

Collaborate with other department heads42%

Engage with external consultants for an objective assessment13%

Something else (comment)2%

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Looking for some seasoned advice for a new CIO – What are your go-to strategies for quickly demonstrating value and building credibility with your new colleagues in the C-suite team?

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What challenges have you recently encountered in managing the increasing number of SaaS vendors within your organization? And how did you handle it?

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